free shipping for AUS, NZ, US, UK + AFTERPAY available

SHIPPING + RETURNS

Australian & NZ Shipping
We offer FREE tracked regular shipping on all Australian & New Zealand orders!

Australian timeframe: 5-8 business days - New Zealand timeframe: 5-12 days

For those who just can’t wait, express shipping is also available starting at $10.00.
Timeframe: 1-3 business days

All orders placed before 10am AEST Monday-Friday will be packed and shipped off same day from our warehouse on the Gold Coast. 
 
International Shipping
We offer FREE tracked regular shipping on all US and UK orders!

All international orders are sent via Australia Post and have the option of Standard Tracked Shipping (5-12 business days) or Express Tracked Shipping (2-6 business days). 

All below pricing is in AUD

Country Standard Timeframe Cost Express Timeframe Cost
New Zealand 5-12 business days $FREE 2-6 business days $10.00
United States
5-12 business days
$FREE
2-6 business days
$20.00
United Kingdom
5-12 business days
$FREE
2-6 business days
$25.00
Europe
5-12 business days
$15.00
2-6 business days
$25.00
Asia
5-12 business days
$18.00
2-6 business days
$30.00
Rest of world 5-12 business days $25.00 2-6 business days $45.00


Please be aware that additional customs charges or fees may be payable upon collection of your order. Customs charges or fees are not included or covered by Mister Jones and are the responsibility of the customer.


Returns
Mister Jones will not accept any returns for change of mind purchases due to health regulations. However, if you are unhappy with your experience please contact us at [email protected] and we will be more than happy to help you out.

In the unlikely event that your order arrived damaged please email us as soon as possible and we will help to resolve the situation.